Digital Strategy

HARTPURY 2030 > S T R A T E G Y DIGITAL STRATEGY

Hartpury 2030: Digital Strategy | hartpury.ac.uk

2

Our mission is to deliver outstanding University and College education in land-based, sport and related disciplines, to equip our students with real-world skills for the benefit of local, regional, national and global communities.

MISSION

VISION

We will deliver an effective, user-focused digital experience underpinned by appropriate technology and resources, skilled support teams and efficient processes to support Hartpury’s 2030 strategic objectives. We will encourage a culture of developing digital literacy to enable our students, and staff, to use digital technology confidently and successfully to support them in reaching their potential.

3

Foreword by the Director of Continuous Improvement and Digital Services

The digital experience is key to Hartpury’s success. Our students’ teaching and learning, the interactions with,

The 2030 Digital Strategy describes how we will build and develop our digital capabilities and opportunities to support the Hartpury 2030 Strategy. It is ‘Hartpury-wide’ since digital technology is an enabler to all members of our community and the activities it undertakes. It will focus on building a solid, resilient foundation to enable the effective delivery of a transformative digital programme to support the needs of our students, staff and wider community.

and between, our staff and students, engagement with our wider community, and effective monitoring are all reliant on an appropriate and responsive digital capability.

Nicola Potter

VALUES

EXCELLENCE NURTURING AMBITIOUS

RESPECTFUL EMPOWERING

We support students and staff to reach their potential and pursue opportunities

We show consideration for staff and students, promoting freedom

We encourage and demonstrate a desire to succeed through

We support each other, embrace and celebrate difference and act with integrity to benefit society and the environment.

We strive for excellence in everything we do and uphold high academic standards across all our activities.

that positively impact our communities and wider society.

of expression and creating a safe and inclusive campus.

dedication and perseverance.

Hartpury 2030: Digital Strategy | hartpury.ac.uk

4

STRATEGIC PRIORITY 1 DIGITAL USER EXPERIENCE

Foster a culture of digital literacy to empower users with the confidence they need to thrive.

5

Underpinning Hartpury’s 2030 strategy is the need for Hartpury’s students, staff, and partners to interact effectively, confidently, and efficiently with our digital systems. Systems must be fit for purpose, easy to use, accessible and secure to ensure that the digital user experience supports success in both academic and support environments. Users must have access to appropriate system training and support to maximise the benefits offered through digital tools. We must monitor developing and innovative digital systems and technologies, and consider their suitability for use, to ensure that the Hartpury community is benefitting from the most effective tools available where appropriate. We are committed to ensuring that users of Hartpury digital technology have a positive, valuable experience to support them in reaching their potential. To achieve this, we will: 1.1. Adopt a ‘digital first’ approach to ensure digital systems are the first consideration and provide an effective digital solution wherever possible. 1.2. Provide ongoing training opportunities for our systems’ users to build digital confidence, allowing them to benefit fully from the functionality available, providing valuable skills and experience.

1.3. Apply continuous improvement principles to drive efficient processes, underpinned by effective data flows, integrated systems and data-driven decision making, reducing duplication of effort and manual ways of working, and improving satisfaction in the user experience. 1.4. Establish an institutional approach to AI to ensure safety, ethical and compliance measures are in place, developments are monitored, and potential benefits are maximised. 1.5. Ensure accessibility compliance, in line with legislation and Government recommendations, across all Hartpury-controlled systems.​ 1.6. Address the digital divide, providing Hartpury users with access to the necessary digital resources to enable engagement in their work or studies. We will provide the tools required to succeed, from teaching, learning and research resources, to support services.​ 1.7. Promote sustainable digital practices and usage to minimise environmental impact through support, training and policies to encourage responsible digital consumption, effective remote work practices, and digital waste reduction.

Hartpury 2030: Digital Strategy | hartpury.ac.uk

6

STRATEGIC PRIORITY 2 SECURE, ROBUST AND RELIABLE

Ensure digital systems are cyber secure and deliver consistent performance with minimal disruptions.

7

We recognise that having secure, robust and reliable digital systems and technology is essential to protect information, minimise disruptions and failures, and deliver consistently high performance for users. With increasing security threats from external sources, Hartpury must embed practices and procedures to protect its users, physical assets and data, through the use of appropriate technology, processes and training. System reliability and accessibility are key enablers to a successful working and study environment and are a key strategic focus.

To achieve this, we will: 2.1. Continue to develop robust information and digital-related governance functions, with supporting policies, policy management, procedures and guidelines. 2.2. Adopt a cyber and information security focused approach, ensuring that best practices in security are built into all solutions, using sector framework benchmarks. 2.3. Provide resilient systems which are responsive, scalable and accessible, with minimal downtime that are actively monitored for system exceptions. 2.4. Increase digital connectivity for all users, both on and off campus. 2.5. Expand our relationship management with suppliers and partners to ensure expectations, contracts and value-for-money are managed effectively.

Hartpury 2030: Digital Strategy | hartpury.ac.uk

8

STRATEGIC PRIORITY 3 EFFECTIVE DELIVERY OF DIGITAL SERVICES

Develop a digital delivery framework to provide a capable, resilient, sustainable service.

9

Digital capability is a key enabler to Hartpury’s 2030 strategic objectives. To operate effectively, the digital framework must encourage the use of standards and best practices to ensure we meet students’ and staff expectations, helping deliver a digital environment that fits their needs. We are committed to developing a robust digital framework, providing a foundation centred around processes and tools to monitor, optimise, and maintain our digital systems, enabling Hartpury to operate efficiently in the digital environment.

To achieve this, we will: 3.1. Implement appropriate integrated

systems using industry-standard tools and techniques, to provide a valuable user journey, operational efficiencies, consistency of information, improved decision-making, greater sustainability and an enhanced user experience. 3.2. Standardise processes and ways of working, ensuring alignment with best practices, utilise standardised tool sets 3.3. Plan and budget effectively to enable investigation into emerging technologies, carry out ‘proof of concept’ activities and support digital procurement practices. 3.4. Implement scalable, adaptable, robust solutions, making use of the most appropriate technologies available. ​ 3.5. Appropriately resource Digital Services to support Hartpury’s 2030 strategic aims. ​ to develop resilience, efficiency and effectiveness within Digital Services.

For further information, please contact:

+44 (0) 1452 702 100

Hartpury University and Hartpury College Hartpury Gloucester GL19 3BE

hartpury.ac.uk