HARTPURY_COLLEGE_RESIDENTIAL_GUIDE_2026

Mass Alert System Hartpury has a campus wide safeguarding mass alert system called Audiebant. You will be directed on how to download the app after you move-in to campus accommodation.

Your incoming mail should be addressed in the following format: Your name (student) c/o Student Services Hartpury College Gloucester GL19 3BE

Maintenance To report any maintenance issues within your room or hall, please go to the Student portal > Facilities > Helpdesk Link or if you have any difficulties please email maintenance@hartpury.ac.uk. If you have any difficulties with this please speak to your hall Residential Support Officer – you’ll find their contact details on your hall notice board in the foyer. Please note by reporting an issue in your room, you are giving permission for our Maintenance team to visit your room to remedy the issue reported. The team will always announce their arrival, if however you are not present, they will enter the room in your absence and attempt to remedy the reported issue. Please note our residential teams may report maintenance issues when accessing your room, and therefore a member of the maintenance may announce that they are going to remedy an issue that you haven’t reported yourself. Microwave Each communal area is supplied with a microwave. Please remember to use it correctly, not to overfill with water when heating pasta and ensure you wipe it over after use so it’s clean for the next person. Don’t heat dry non-food items such as wheat bags in the microwave and never leave the microwave unattended. Morning registration You must register by 9.30am (Mon-Fri) or 10.30am (Sat, Sun and Bank Holidays) by swiping your ID card on the door reader inside your hall. The Wellbeing and Absence Administrator or Residential Support team will monitor to ensure compliance. Noise in halls Please be considerate to others when playing music. Large amplifiers and speakers are not allowed and music should not be heard outside your room. Equipment will be removed if it causes a nuisance. Shouting, door slamming and general messing about causes disturbance to others who should not have to put up with unreasonable behaviour. Please call the Residential Support team should you wish to report a noise disturbance. N

Hartpury College Residential Handbook | 19